Steve Bear, Managing Director , Infinity Outsourcing Group
Steve Bear has held the role of Managing Director since Infinity's inception in August 1997.
Steve is responsible for business development in Queensland and is an expert in Business Process Management. He is also responsible for the Credit and Receivables Management division of Infinity, working also with Beth Madgwick within the Project Management and Policies and Procedures Services divisions.
Prior to starting Infinity Steve was a General Manager at NCR Asia Pacific responsible for the set-up, roll out and implementation of a Regional Financial Shared Services Centre, with on going responsibilities for 14 countries throughout Asia and Japan based in Sydney, Australia.
With 10 plus years experience, prior to the Shared Service Centre project, Steve has held senior management roles in Fortune 500 companies such as AT&T, Tektronix and Commodore Computers.
Steve is a Member of the Institute of Credit Management and is a Licensed Commercial Agent.
Heath Biggs, Sales and Implementation Director, Infinity Outsourcing Group
Heath has been working in the Accounting Solutions and IT industry for more than fifteen years and has presided over the installation of more than 100 Accounting, IT and CRM Solutions, for clients across the entire business spectrum, from multi-nationals to SMB's.
Heath also has more than 17 years experience in installing and supporting Microsoft products, from NT3.51 servers through to the latest Windows 2003 server, MsExchange, SQL Server and ISA.
As a certified Arrow and Accpac Consultant, and with a working knowledge of many other market leading accounting packages, Heath has extensive experience in implementing finance and accounting solutions for a range of clients in the SMB market including, Travel the World, Couriers Please and Gary Allen.
Heath Biggs, together with Steve Bear started Infinity Consulting in 1997, and his wealth of knowledge stands him in good stead in the role of Sales and Implementation Director. Heath is also soundly equipped to offer the best possible advice on new implementations all the way through to implementation management.
Beth Madgwick, Director, Infinity Outsourcing Group
Beth Madgwick has almost twenty years experience in Accounting, global financial processing, accounting solutions support and implementation and payroll outsourcing, having held various financial management, delivery management, project management, in-house and consultancy positions for companies including NCR, Cisco, Aristocrat and AT&T.
Beth also has extensive experience in the AsiaPac region - having recently completed a major payroll outsourcing project for both NCR and Cisco. As the Delivery Manager Beth was responsible for rolling out the new payroll system to Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, India, Philippines, Taiwan, Hong Kong, China and Korea.
Beth has an almost encyclopaedic knowledge of rolling out complex global financial projects, including:
She is adept at all facets of project support and liaison and routinely works with senior management on multi-million dollar projects.
- Contract preparation
- Service Level Agreement Definition>
- Requirements Definition
- Issue management
- Parallel Processing
- Post Live Support
- Management of resources against agreed Project Plans
Beth has been with Infinity for 8 years, being appointed a Director in November 2002. Beth holds a Bachelor of Business Degree (Accounting Major) from Charles Sturt University, and is an Associate Member of CPA Australia and a member of the Australian Institute of Project Management.